Privacy Policy

Last updated: [to be set at launch]

1. Introduction & scope

This Privacy Policy explains how SynthLab Co ("SynthLab," "we," "us," or "our") collects, uses, and protects information in connection with our marketing website at synthlabco.com (the "Site").

SynthLab is a remote-first studio that builds custom websites, workflow automation, and AI content pipelines for businesses. This policy applies to visitors to the Site and to people who contact us through it. It does not govern separate agreements we may enter into with clients, which are covered by their own terms.

By using the Site or submitting information through it, you agree to the practices described in this policy.

2. Information we collect

We collect a limited amount of information, namely:

• Information you submit via our contact form. When you reach out to us, you may provide your name, email address, and details about your project or inquiry. This information is only what you choose to share.
• Standard usage and analytics data. Like most websites, our Site and its hosting provider may automatically record limited technical information such as your approximate location, browser type, device type, referring pages, and the pages you view. This data is generally aggregated and not used to personally identify you.
• Cookies and similar technologies. Our Site or the analytics tools we use may set cookies or use similar technologies to understand how the Site is used. See the Cookies & analytics section below.

We do not intentionally collect sensitive personal information, and we ask that you not include any in your messages to us.

3. How we use your information

We use the information we collect to:

• Respond to your inquiries and communicate with you about your project or questions;
• Provide, prepare, and deliver services you request from us;
• Understand how visitors use the Site so we can maintain, secure, and improve it;
• Comply with applicable legal obligations and protect our rights.

We do not use your contact-form details to send unrelated marketing unless you have asked us to, and we do not sell your information.

4. Cookies & analytics

We may use privacy-conscious analytics tools to measure traffic and understand how the Site performs. These tools may set cookies or collect aggregated usage data such as page views and general visitor trends.

You can control or disable cookies through your browser settings. Most browsers let you block or delete cookies, and you can usually choose to be notified before a cookie is set. Disabling cookies may affect how some parts of the Site function. Many analytics providers also offer their own opt-out mechanisms.

5. How we share information

We do not sell your personal information. We share information only in limited circumstances:

• Service providers. We rely on trusted third parties to operate the Site and our business — for example, our website hosting provider, email provider, and analytics tools. These providers process information on our behalf so we can deliver and maintain the Site.
• Legal and safety reasons. We may disclose information if required by law, to respond to lawful requests, or to protect the rights, safety, and security of SynthLab, our visitors, or others.
• Business transfers. If our business is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

6. Data security & retention

We take reasonable measures to protect the information we hold, including hosting the Site on a reputable provider that supports encrypted (HTTPS) connections. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

We retain contact-form submissions and related correspondence only for as long as needed to respond to your inquiry, provide services, and meet our legal or operational requirements. When information is no longer needed, we take steps to delete it or remove its identifying details.

7. Your rights

Depending on where you live, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of the information we hold about you. You may also ask us to stop contacting you.

To exercise any of these rights, please contact us. We will respond within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before acting on a request.

8. Third-party links

The Site may contain links to third-party websites or services that we do not operate or control. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit, as we are not responsible for their content or practices.

9. Children's privacy

The Site is intended for businesses and adults and is not directed to children under the age of 13 (or under 16 where a higher age applies). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the tools we use, or applicable law. When we make changes, we will revise the "Last updated" date at the top of this page. Your continued use of the Site after an update means you accept the revised policy.

11. Contact us

If you have questions about this Privacy Policy or how we handle your information, please reach out:

SynthLab Co
Email: synthlabco@gmail.com